Last Updated: [Current Date]

Welcome to BaseBallBat Sales Store!

Thank you for visiting probaseballbatshop.com. By accessing our website and making a purchase, you agree to the following terms and conditions. Please read them carefully as they affect your rights and responsibilities under the law.

1. Website Use and Access

Our website is designed for baseball enthusiasts, players, coaches, and teams looking for high-quality baseball equipment from top brands like DeMarini, COMBAT, Brett Bros, and Axe.

User Responsibilities:

  • You must be at least 18 years old to place an order
  • You agree to provide accurate and complete information when creating an account or making a purchase
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree not to use our site for any illegal or unauthorized purpose

2. Products and Services

We specialize in premium baseball bats and equipment, including BBCOR certified bats, youth baseball bats (Coach Pitch), custom bats, and training aids like Blast Motion sensors.

Product Characteristics:

  • We carry products from leading brands including Anderson, ASA, Axe, Axis, B45, BamBooBat, BBCOR, Brett Bros, Chandler, COMBAT, and DeMarini
  • Product availability is subject to change without notice
  • We make every effort to display products accurately, but colors may vary slightly due to monitor settings
  • All product specifications are provided by manufacturers and are subject to change

3. Orders and Payment

Order Process:

  • Orders are processed within 1-2 business days
  • You will receive an order confirmation email once your payment is verified
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud

Payment Methods:

  • We accept Visa, MasterCard, JCB, and PayPal
  • All payments are processed through secure encrypted systems
  • Your card will be charged when your order is placed

Pricing:

  • All prices are in US Dollars
  • We reserve the right to adjust prices at any time without notice
  • If an incorrect price is listed, we reserve the right to cancel the order

4. Shipping Policy

We ship globally, excluding Asia and some remote regions. By placing an order, you acknowledge that your location is within our service area.

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 days after shipping
  • Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 days after shipping

Customer Responsibilities:

  • Provide accurate shipping information – we are not responsible for packages sent to incorrect addresses provided by customers
  • Check products upon delivery and report any visible damage within 48 hours
  • Understand that shipping times are estimates and not guarantees

Once your order is shipped, you’ll receive a tracking number to monitor your package’s journey.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy carefully.

Return Eligibility:

  • Returns are accepted within 15 days of receipt
  • Items must be unused and in original packaging with all tags and accessories
  • A Return Merchandise Authorization (RMA) number is required for all returns

Non-Returnable Items:

  • Used bats showing signs of use (game wear, batting cage wear, scratches, etc.)
  • Custom bats from our “Custom” menu category that have been personalized
  • All items from the “Closeout Bats” section (sold as-is)
  • Blast Motion Sensors with broken packaging seals

Return Process:

  1. Contact us within 15 days at [email protected] with your order number and reason for return
  2. Wait for authorization and RMA number
  3. Securely pack the item in its original packaging with all tags and accessories
  4. Include a copy of your order confirmation or packing slip
  5. Ship to the address provided with your RMA instructions

Refunds:

  • Refunds are issued to the original payment method
  • Processing time: 5 business days after we receive your return
  • Credit card refunds may take 7-10 business days to appear on your statement
  • Original shipping fees are non-refundable

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BaseBallBat Sales Store or our suppliers and protected by international copyright laws.

User Agreements:

  • You may not reproduce, distribute, or create derivative works from our content without express written permission
  • You agree not to use any automated systems or software to extract data from our website
  • Product names, logos, and brands are property of their respective owners

7. Limitation of Liability

BaseBallBat Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our service
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our service

Our total liability to you for any claim arising out of or relating to these terms or our services will not exceed the amount you paid us in the last six months.

8. Warranty Information

Most bats come with manufacturer warranties that cover defects in materials and workmanship. These warranties are handled directly by the manufacturers according to their specific terms.

Our Role:

  • We facilitate the warranty process by providing necessary purchase documentation
  • We can assist with initial warranty claims communication
  • Final warranty determinations are made by the manufacturers

For defective or damaged items received, contact us immediately at [email protected] with your order number and photos/videos of the issue.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and outlines how we collect, use, and safeguard your data.

Key Points:

  • We collect only necessary information to process your orders and improve your shopping experience
  • We do not sell or rent your personal information to third parties
  • Payment information is processed through secure, encrypted systems
  • We may use cookies to enhance your browsing experience

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the state of [State where business is registered].

Dispute Resolution Process:

  1. Please contact us first at [email protected] with any concerns – we’re committed to resolving issues amicably
  2. If we cannot resolve the matter directly, we agree to attempt mediation before pursuing other legal remedies
  3. Any legal action shall be brought in the appropriate courts located in [County, State]

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Mail: 189 Formula Lane, Frisco, US 75034
Response Time: We strive to respond to all inquiries within 2 business days.