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Welcome to ProBaseballBatShop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website probaseballbatshop.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you place an order, create an account, or contact us, we collect details such as your name, email address, shipping address, billing address, and phone number.
  • Payment Information: We partner with trusted payment processors (e.g., Visa, MasterCard, JCB, PayPal) to handle transactions. We do not store your full credit card details on our servers. Payment data is encrypted and processed securely by our providers.
  • Technical Data: We automatically collect information about your device, IP address, browser type, and browsing behavior on our site through cookies and similar technologies.
  • Communication Data: If you contact our customer support team at [email protected], we may keep records of your correspondence.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products, including verifying payment and shipping bats to your location (globally, excluding a few remote areas).
  • To communicate with you about your order, account, or inquiries.
  • To improve our website, products, and services based on your preferences and browsing patterns.
  • To send you marketing communications (if you opt-in) about new products, promotions, or closeout deals from brands like DeMarini, COMBAT, and Brett Bros.
  • To prevent fraud and enhance the security of our website.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to complete transactions securely.
  • Shipping Partners: To deliver your orders to your address.
  • Service Providers: Companies that help us operate our website, conduct marketing, or analyze data (e.g., Google Analytics). These partners are bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights, we may disclose information to comply with legal obligations.

4. Data Storage and Security

We store your data on secure servers and implement measures to protect it:

  • We use encryption (SSL technology) to safeguard data during transmission.
  • Our payment systems are PCI DSS compliant, adhering to industry standards for data protection.
  • Data is retained only as long as necessary to fulfill orders, comply with legal requirements, or support your account.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing.
  • Data portability (receiving a copy of your data in a usable format).

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as adding items to your cart.
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., pages viewed, time spent).
  • Marketing Cookies: Used to show relevant ads based on your interests (e.g., for BBCOR bats or closeout deals).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your data may be processed in the United States or other countries. We ensure appropriate safeguards are in place to protect your data during transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the updated date. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, your data, or our practices, reach out to us:

Email: [email protected]
Address: 189 Formula Lane, Frisco, US 75034

Thank you for trusting ProBaseballBatShop. We’re here to ensure your experience is as secure and satisfying as a perfect swing on the field.